Women's Timeless Toffee Wool Coat

Shipping Information

At our store, we strive to ensure your orders are processed efficiently and delivered to you in a timely manner. Here’s what you can expect

Processing Time:

Orders are processed within 2–4 business days after payment confirmation. During holidays or sales, processing may take slightly longer

Shipping Methods:

Enjoy Free Standard Worldwide Shipping on all orders.

Delivery Time:

Standard shipping typically takes 7–12 business days from the date you place your order, depending on your location. Delays may occur due to customs procedures

Our customer service team is ready to assist with any shipping inquiries, ensuring a smooth shopping experience

Return Policy

We stand firmly behind the quality of our leather jackets. In the unlikely event that you receive an incorrect or defective item, we offer a hassle-free return policy. Simply reach out to us within 7 days of receiving your order, and we will promptly arrange for a free return. Your satisfaction is our utmost priority, and we are dedicated to ensuring that your experience with us exceeds expectations.

To initiate a return, simply visit our Contact page where you can reach out to us via WhatsApp or email. Our friendly customer support team is available to assist you with any queries or concerns regarding returns, ensuring a smooth and satisfactory resolution.

Rest assured, we strive to make the return process as seamless as possible for you. Once you initiate a return, our dedicated customer service team will guide you through every step. We understand that each return is unique, and we are committed to resolving any issue swiftly and efficiently.

Refunds

After your return is received, our team carefully inspects the item to ensure it meets our quality standards. Once approved, you should expect to receive your refund within a reasonable timeframe. While the standard processing time for refunds is two to three weeks from the date you hand your package to the return shipper, we often expedite this process to ensure you receive your refund as quickly as possible

Exceptions / Non-Returnable items

Certain types of items cannot be returned, like items that have been previously worm and/or damaged through wear and tear. Please get in touch if you have questions or concerns about your specific item

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